We value every learner and strive to provide high-quality training. This Refund Policy explains when refunds are available for purchases made on https://smartupdigitally.online or for offline training programs.

1. Online Courses

• Refund requests must be submitted within 7 days of purchase, provided that the course has not been completed or significantly accessed.

• Refunds will not be granted once more than 20% of the course content has been accessed.

• Approved refunds will be processed back to the original payment method within 10 business days.

2. Offline Training

• For offline courses, refunds are available if cancellation is requested at least 5 business days before the scheduled training date.

• Cancellations made within 5 days of the training are not eligible for refunds but may be credited toward a future program at our discretion.

3. Non-Refundable Items

• Downloadable resources, digital materials, and completed courses are non-refundable.

• Any special discounts, bundles, or promotional purchases are final sales.

4. How to Request a Refund

To request a refund, send an email with your purchase details to info@smartupdigitally.online.

5. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted with the revised effective date.